Frequently Asked Questions
Everything you need to know about our services, booking, and policies.
Booking & Scheduling
You can book through our Time To Pet app or contact us directly via phone, email, or our website contact form. We'll set you up with an account and get your first service scheduled.
We ask for at least 24 hours notice for cancellations. Late cancellations may be subject to a fee. We understand emergencies happen and will work with you.
We operate 7 days a week. Dog walking is available Monday through Friday, and pet sitting, boarding, and other services are available every day including holidays.
Services
Each walk includes the walk itself (typically 30 minutes), plus a live Pupdate with photos and notes sent through our app so you always know how your pup is doing.
Not at all! We care for dogs, cats, reptiles, birds, farm animals, and exotic pets. We're experienced with all kinds of animals.
Yes. Our team is trained in medication administration, diabetic shots, and even IV fluid treatments. We take medication schedules seriously.
Safety & Trust
Yes, DogWalkerPro is fully insured for your peace of mind.
Absolutely. We have experience with reactive dogs, professional K9s, and dogs with behavioral challenges. We'll discuss your dog's needs during onboarding.
We send live Pupdates through the Time To Pet app — photos, notes, and updates so you always know your pet is happy and safe.
Areas & Pricing
We serve Miami-Dade County (zip codes 33177, 33186, 33157, 33196, 33187) and Gainesville, FL.
Dog walking starts at $20/walk, pet sitting at $25/visit, and boarding at $75/night. Pricing varies based on the number of pets and specific needs. Contact us for a custom quote.
Contact us to discuss recurring service packages. We work with many clients on daily and weekly schedules.
Still have questions?
We're always happy to chat. Reach out and we'll get back to you within 24 hours.